Privacy policy
The following DREHMO designations
- “DREHMO i-matic Explorer” (PC)
- “DREHMO i-matic Explorer” (Android)
are grouped in this document under the designation “DREHMO SOFTWARE”. Within the framework of the present privacy policy statement, we would like to inform you what data will be gathered for the purpose of using our DREHMO SOFTWARE as well as the pertaining services, and for what purpose and how this data will be used to optimise our services for you.
1. Responsible
DREHMO GmbH Zum Eichstruck 10, 57482 Wenden, Deutschland hereinafter referred to "DREHMO" or "we".
2. What is personal data?
Personal data means information which is or can be assigned to you as a living individual or a user of DREHMO SOFTWARE. This includes your name, address, phone number and e-mail address. Good to know: DREHMO protects the data of legal entities with the same care as personal data.
3. Collection and processing of user data
DREHMO commits themselves to the principles of data economy. Personal data will only be collected and stored, if provided at your own discretion, i.e. within the framework of registration, a survey or a contract. On registration, we verify your data against the data stored in our master database. This includes company details and order related data, i.e. recorded customer orders, including actuator type and serial number. Furthermore, we collect geolocation data for location tracking as described below.
4. Usage and disclosure of personal data and purpose limitation
DREHMO uses your personal data to the extent necessary for technical administration, customer management and technical support as well as for customer management as described below in section „Permissions of DREHMO SOFTWARE”. DREHMO and affiliated companies exclusively use and process personal data to provide you with services worldwide as required. Where DREHMO software is processed by third parties like, for example, providers of external storage solutions or Cloud service providers, we shall ensure that order data management of this kind is performed in compliance with § 11 of the German Federal Data Protection Act. Order data processing service providers are selected with utmost care by us and compliance with technical and organisational measures taken by the contractor will be checked and recorded by DREHMO. When transferring personal data to a member of affiliated companies outside of the EU or the EEA (so called third countries), we shall provide an adequate level of data protection by means of contractual agreements using the so called EU standard contractual clauses. Only with your explicit consent will this data be used or processed for additional purposes (for instance providing additional information on our company and our products or important technical information, such as direct contact). For privacy compliant documentation of your registration, we use a so-called double opt in system. After initial registration, we will send a confirmation e-mail including your login information. Use these credentials to access our website. Your registration will be activated once you have logged on with your user name and password. This is to ensure that the registration was made with your explicit consent.
5. Collection and processing of actuator information
On user request, DREHMO SOFTWARE reads device information from a supported DREHMO actuator. Actuator information, such as parameters, run time, output speed or used firmware version are included in this information. By indicating the status information, the actuator status can be checked. Actuator information is not personal data as it does not allow a statement on personal or material circumstances and cannot be used to identify an individual. Actuator information is stored in the device. It will be collected, stored and processed via DREHMO SOFTWARE, on request only. For this, the user must be connected with the device via Bluetooth interface and the device data must be actively loaded. DREHMO SOFTWARE can be used to evaluate device data, to control the actuator, to change parameters and to write the data to the actuator. Where a problem cannot be solved on site, further actuator information can be read out via DREHMO SOFTWARE which is then usually forwarded to DREHMO technical support (2nd level support) for analysis and problem solution. Furthermore, DREHMO uses the actuator information for general continuous improvement of DREHMO products. By agreeing with this Terms of use, you will grant DREHMO the single right – without any restriction in territory and time and subject to sub-licensing – to store, use and process actuator information for the purpose of second level support and for purposes of general product development and improvement and to share the data for these purposes with third parties.
6. Permissions of DREHMO SOFTWARE
Before downloading the DREHMO SOFTWARE in the Google Play store, you may need to give the DREHMO SOFTWARE permission to access specific capabilities or information (known as permission groups) on your device. Permission is organized into permission groups, easily identified by icons. The data and functions that the DREHMO SOFTWARE can access, on your device, can be viewed within Google Play. Once you have allowed the DREHMO SOFTWARE to access a permission group, the DREHMO SOFTWARE may use any of the individual permissions that are part of that group. You will not need to manually approve individual permission updates that belong to a permission group you have already accepted. The DREHMO SOFTWARE exclusively uses the following permission for the purposes described hereinafter. With the installation and use of the DREHMO SOFTWARE, you authorise this use.
Overview of selected functions and permission groups
DREHMO deploys technical and organisational security measures within the DREHMO SOFTWARE to protect the data gathered from you against manipulation, loss, destruction as well as against unauthorised access. All data between the DREHMO SOFTWARE and DREHMO web services is transmitted in encrypted form. With regards to order related data, only the data for which the user has read permission will be transmitted. Access rights are checked against the user profile and the master data stored within our system. Our security measures are continuously improved in compliance with the latest technical developments.Our employees are obliged to maintain confidentiality. The obligation to maintain confidentiality persists even if the employees have terminated their contracts.
8. Links to other websites
DREHMO SOFTWARE contains links to the DREHMO website or other DREHMO maintained content on external platforms. Links to external websites are checked prior to initial integration. DREHMO does not assume any liability for such external content as we have no influence on this content. Providers of information accessible via these external links are responsible for the content and correctness of the information. At the time of link integration, no violations of right were apparent to DREHMO. Once DREHMO has gained knowledge of potentially illegal content, DREHMO will immediately remove them from the DREHMO websites. DREHMO will only be liable from the time it became aware of the illegality.
9. User rights
Upon request we will inform you in writing if and to what extent your personal data has been stored with us. If desired, you will also receive this information in electronic form. On qualified request of the user, entries can be changed or erased. Should erasure not be possible due to legal obligations to preserve records, your data record will be blocked until the statutory retention period has expired. Further data use is therefore excluded.
Do you have further questions on data protection? Please do not hesitate to contact us:
DREHMO GmbH
Zum Eichstruck 10,
D-58472 Wenden,
Germany Phone: +49 2762 9850 0
Fax: +49 2762 9850 105
E-mail: drehmo@drehmo.com
Issue: November 2017